Out / Inbound Call Center
How It Works
How Our Personalized Approach Works
By leveraging efficient processes, advanced technology, and skilled agents, both outbound and inbound call centers aim to provide excellent customer service, drive sales, and support business growth.
Understanding Campaign Goals
Setting Up Call Routing
Reporting and Quality Assurance
Choose Your Plan
Your dedicated team for securing valuable meetings and maximizing your business opportunities with precision and professionalism.
Basic Package
($10 Per Hour/Minimum 60-80 Hours)
- Email support
- Limited self-service resources
- Limited agent availability
- Basic ticket management
- Basic SLA with response time commitments
- Basic Reporting
- Basic FAQ Documentation
- Basic feedback collection
- Limited integration capabilities
- 24/7 support
Enterprise Package
($14 Per Hour/Minimum 60-80 Hours)
- 24/7 multi-channel support
- Personalized training sessions
- Dedicated team of agents
- Advanced ticket routing and escalation
- Tailored SLA with personalized commitments
- Advanced analytics and customer insights
- Dedicated social media support
- Customizable knowledge base
- Advanced IVR system
- Customer satisfaction surveys
- Advanced CRM integration
- Custom API integrations
- 24/7 support
Medium Package
($12 Per Hour/Minimum 60-80 Hours)
- Phone, email, and chat support
- Guided training and onboarding resources
- Dedicated agents
- Advanced ticket management
- Enhanced SLA with guaranteed response times
- Comprehensive reporting
- Knowledge base with articles and tutorials
- Basic IVR system
- Net Promoter Score (NPS) tracking
- Basic CRM integration
- Integration with popular CRM and helpdesk tools
- 24/7 support
Need Custom Package?
We Tailored it to the
specific needs
and preferences
of the client.
Trusted by world-class brands and organizations
Why Choose Us
Intelligent virtual assistance for business
By taking the time to carefully vet candidates and consider their compatibility with your specific needs, you can secure a virtual assistant who significantly enhances your productivity and supports your business’s growth.
High Standards
Ease of Communication
Seasoned Professionals
Happy Clients
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